Everything shall be in files i attached below + the 5 Articles that you will nee

Everything shall be in files i attached below + the 5 Articles that you will nee

Everything shall be in files i attached below + the 5 Articles that you will need to use for the source/information as they have been given to me.
In on of the Docs., there is also the APA 7 Citation, if it’s wrong please correct it.
What the essay needs to be on is: “The Service Profit Chain as a whole model or any of its 4 key components below. Employee engagement, Service Quality, Customer Satisfaction, Customer Loyalty”
USE OF AI IS FORBIDDEN, PLEASE DONT USE IT AS I WILL GET 0% AUTOMATICALLY.