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A-place-in-the-family-corporate-governance-practices-in-family-firms-case (Attached)
Please read the case presented and answer the following questions:
1.Analyze the role of the board at Lim Palm Co. In what way does it deviate from best practices in corporate governance
2.What would be the benefits to the company if it moved towards higher levels of corporate governance, as Stanley suggested?

A Place in the Family: Corporate Governance Practices
in Family Firms

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Case

Author: Marleen Dieleman

Online Pub Date: January 04, 2017 | Original Pub. Date: 2017

Subject: Family Business, Asian Pacific Business, Corporate Governance

Level: | Type: Experience case | Length: 1746

Copyright: Marleen Dieleman 2017

Organization: fictional/disguised | Organization size: Large

Region: South-Eastern Asia | State:

Industry: Agriculture, forestry and fishing

Publisher: SAGE Publications: SAGE Business Cases Originals

DOI: https://dx.doi.org/10.4135/9781526411242 | Online ISBN: 9781526411242

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https://dx.doi.org/10.4135/9781526411242

Marleen Dieleman 2017

This case was prepared for inclusion in SAGE Business Cases primarily as a basis for classroom discussion
or self-study, and is not meant to illustrate either effective or ineffective management styles. Nothing herein
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This content may only be distributed for use within Centennial College – Progress.
https://dx.doi.org/10.4135/9781526411242

SAGE
Marleen Dieleman 2017

Business Cases

Page 2 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

https://dx.doi.org/10.4135/9781526411242

Abstract

Adeline Ong is the new Independent Director of Lim Palm Co., a family business listed at the
Singapore Exchange. During her second meeting the board approves an important strategic
decision on an acquisition. Adeline realizes that input from independent directors does not
seem welcome and that the board does not adequately fulfil its role. Rather, the companys
governance systems are shaped by family dynamics and hierarchies. Unable to contribute
constructively in the existing situation, Adeline wonders whether she can add value to the Lim
Group as an independent director, and if so, how.

Case

Learning Outcomes

The case is meant to stimulate discussion on corporate governance practices in family firms, in particular the
actual and intended role of independent directors (IDs) of family firms. By the end of this case study, students
should be able to identify gaps in actual and desired corporate governance practices in family firms, and
identify strategies to close such gaps. Furthermore, students should be able to recognize common features
of large family-owned business groups and how these features affect governance practices.

Corporate Governance Practices in Listed Family Firms in Asia

Adeline Ong frowned as she stepped out of her second board meeting of Lim Palm Co., a family-owned
company listed on the Singapore Exchange (SGX), and part of a larger Indonesian business group. To her
surprise, an important acquisition was approved without much discussion during the board meeting. She felt
the board was not providing the necessary checks and balances and was not functioning as it should. She
wondered how she could make a positive impact on the family-owned company as an independent director.
Adeline also wondered if she could add value or if she should she consider stepping down from her position.

Lim Palm Co.

The Lim Group was established by Mr. Hengky Lim in Indonesia in 1963, originally as a trading firm. Mr.
Lim subsequently ventured into food manufacturing and started sugar and palm oil plantations in Sumatra,
an Indonesian island. In addition, he set up a property and construction business and a mining business,
and even bought a small Indonesian bank with 17 branches. Over time, all businesses grew as Indonesia
witnessed several decades of strong economic growth under President Suharto (19671998).

Following the opening and development of the stock market in the late 1980s in Indonesia, Mr. Lim listed his
food business (Lim Food Co.) on the Indonesian stock exchange in 1991, and later the mining business (Lim
Exploration Co.) in 2005. The bank, which had grown into Indonesias tenth largest bank, remained in private
hands.

Within Indonesia, Mr. Lim was known as an entrepreneur with a keen eye for business opportunities, but
also as a patriarch who was rather traditional and who consciously maintained a low profile. This was not
uncommon in the country, as many of the business people were of Chinese descent and at times had faced
discrimination or outright violence. As with most family firms in the country, many of the trusted professional
managers had been with the group for a long time as Asian families like the Lim family typically valued loyalty
and trust. In the mid-1990s Mr. Lims two sons entered the family business, which had grown into a widely
diversified conglomerate. They slowly worked their way up to director positions.

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Marleen Dieleman 2017

Business Cases

Page 3 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

In 2009, Mr. Lim listed the palm oil company (Lim Palm Co.) on the SGX. Jakarta-listed Lim Food Co. owned
about 60% of the shares (Figure 1). Lim Palm Co. performed well and enjoyed steady growth and healthy
profits. Its products, mostly crude palm oil, were partly sold to Lim Food Co. to process into various food
products sold in Indonesia, and partly marketed globally. The assured internal market meant that Lim Palm
Co. was less exposed to volatile commodity prices. Lim Palm Co.s market capitalization was around S$300
million, and Lim Palm Co. was one of the medium-sized players in the palm oil plantations sector.

Figure 1: Ownership structure.

The Board

In Singapore there is a one-tier board system with a combination of executive and non-executive directors.
The Singapore Code of Corporate Governance recommends a strong independent element on listed
company boards, with IDs making up at least a third of the board and half if the Chairman is not independent.
Companies are required to comply or else explain in their annual reports why they chose not to comply.

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Marleen Dieleman 2017

Business Cases

Page 4 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

Foreign companies listing in Singapore are required to have at least two IDs that resided in Singapore.

With the majority of listed firms in Singapore having strong ultimate owners (either a family or the
government), the corporate governance code sought to empower IDs to ensure major shareholders did not
act to the detriment of smaller shareholders.

Lim Palm Co.s board consisted of seven directors (Table 1). Mr. Hengky Lim, who was 79, was the non-
executive Chairman. Daniel Darma (61), who had been with the Lim Group in various roles for 20 years, was
chief executive officer (CEO). Mr. Lims eldest son Albert (53) was a non-executive director and Stanley (49),
a younger brother, looked after marketing from Singapore, and was an executive director. Mr. Lim and Albert
focused most of their attention on other group firms in Indonesia, but Stanley lived in Singapore and focused
on Lim Palm Co. All the operations were located in Indonesia, except the trading and marketing team.

Table 1: Lim Palm Co. Board Composition

Mr. Henky Lim (79) Non-executive chairman

Mr. Daniel Darma
(61)

Chief executive officer, executive director

Mr. Albert Lim (53) Non-executive director, member of the nominating committee

Mr. Stanley Lim (49) Executive director

Mr. Robert Tan (75)
Lead independent director, member of the audit committee, member of the nominating committee, member of the remuneration
committee

Mr. Calvin Chew
(68)

Independent director, member of the audit committee, member of the remuneration committee

Ms. Adeline Ong
(47)

Independent director, member of the audit committee, member of the nominating committee, member of the remuneration
committee

Three IDs complemented the board, Adeline being one. The other two IDs had served the company since
the listing in 2009. One, Robert Tan, was a retired accountant (75) who had been a partner of one of the Big
Four accounting firms and who had known the family for many years. He was an experienced director, sitting
on five other listed company boards in Singapore, mostly family firms. He was designated as the lead ID.
Another, Calvin Chew, was a former banker (68), who sat on one other listed company board. All IDs were
Singaporeans and residing in Singapore.

Adeline was in her late 40s and enjoyed a successful career as a corporate lawyer at one of the leading
Singaporean law firms. She had known Stanley for three years and got along well with him as a business
professional. They occasionally met over lunch and one day Stanley suggested she join the Lim Palm Co.
board. He told Adeline he would have no problem convincing the nominating committee of her qualifications.
When she agreed to join the board, Stanley asked her to send her CV over, and shortly thereafter her
appointment was announced and she was introduced to the rest of the board.

The Board Meeting

Adeline was set to attend her second board meeting a few months after joining as an independent director.
Late the night before the meeting, the board had received a lengthy proposal to acquire another Indonesian
palm oil company. At the meeting the next day, the CEO chaired and started with a short discussion on the
quarterly results announcement, after which the proposed acquisition was tabled.

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Marleen Dieleman 2017

Business Cases

Page 5 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

1.

2.

3.

4.

5.

The CEO briefly explained why the proposed acquisition was in the interest of Lim Palm Co. The three family
directors and the CEO all looked expectantly at the IDs. Robert Tan asked whether this deal involved any
related parties and reminded the CEO of the relevant listing rules to follow.

Adeline asked about the risks of the acquisition, as well as the legal aspects. She also wanted to know
who the sellers were and whether there was a post-merger integration plan. Mr. Hengky Lim started fiddling
with his phone when Adeline asked more questions and Stanley looked uncomfortable. The CEO gave brief
responses. None of the other directors spoke or were asked to provide their input, and the acquisition was
subsequently approved.

The rest of the meeting was dedicated to a number of formalities, such as ratifying and signing resolutions
and releasing announcements to shareholders, formally confirming that all relevant listing requirements were
met, planning the next board meeting, and so forth.

Adelines Challenge

Adeline realized that she faced a difficult problem. Stanley had told her before she joined that Lim Palm Co.
was a typical traditional family firm. He said that he hoped to increase the level of corporate governance
and that her legal experience would be very helpful to Lim Palm Co. He expected that Adeline would play a
constructive role, hinting that it was very difficult for him to create any change.

Adeline had thought of this board position as an opportunity to contribute her knowledge and expertise, to
gain experience as a board member and to further her corporate career in Singapore. Many of her senior
colleagues sat on listed company boards. But now she started wondering whether she should have accepted
the position in the first place.

Changing the existing dynamics in a board as a new addition was not easy not to mention the fact that the
majority owner was a traditional ChineseIndonesian family patriarch, she was female, the youngest, and had
never worked closely with anyone in the Lim company except Stanley. As a lawyer she was acutely aware
that the position carried substantial reputational risk.

What would it take to bring the family firm to the next level of corporate governance? Could Adeline fulfil her
duty as an independent director to act in the interest of the company or should she step down? If she could
add value to the company, how could she position herself and affect positive change?

Discussion Questions

Analyze the role of the board at Lim Palm Co. In what way does it deviate from best practices in
corporate governance?
What would be the benefits to the company if it moved towards higher levels of corporate
governance, as Stanley suggested?
What contribution do you think Adeline can make to the company? Should she have done
something differently? Should she do different things going forward?
What qualifications do you think IDs in family firms need in order to add value for shareholders and
stakeholders?
Should regulators give IDs in family firms more power?

Further Reading

Fernndez-Aroz, C. , Iqbal, S. , & Ritter, J. (2015). Leadership lessons from great family businesses.
Harvard Business Review, 93(4), 8288.
Puchniak, D. W. , & Lan, L. L. (2016). Independent directors in Singapore: Puzzling compliance requiring
explanation.American Journal of Comparative Law (forthcoming). Retrieved from: https://papers.ssrn.com/

SAGE
Marleen Dieleman 2017

Business Cases

Page 6 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2604067

sol3/papers.cfm?abstract_id=2604067
https://dx.doi.org/10.4135/9781526411242

SAGE
Marleen Dieleman 2017

Business Cases

Page 7 of 7
A Place in the Family: Corporate Governance Practices in Family Firms

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2604067

https://dx.doi.org/10.4135/9781526411242

A Place in the Family: Corporate Governance Practices in Family Firms

Case

Abstract
Case

Learning Outcomes
Corporate Governance Practices in Listed Family Firms in Asia
Lim Palm Co.
Figure 1: Ownership structure.
The Board
The Board Meeting
Adelines Challenge
Discussion Questions
Further Reading

SHOW MORE…

MGT3045 WK3 Project

I’m working on a question, and I need help.

MGT3045 Week 3 Project
Case Analysis
You are the vice president of Human Resources at Community State University. The president of the university has just informed you that the Maintenance Department is experiencing a high turnover rate.

You have been asked to research the use of better recruitment practices to address the increased turnover.

Begin your paper by summarizing the applicable HR recruiting and selection laws, theories and issues that you have studied so far in the class that might apply to the case.

Using the textbook, SUO library databases, and other scholarly resources, research and analyze an effective recruitment process and how it might reduce turnover. Include internal and external recruitment options, recruitment sources and strategic recruitment.

Next, compare the two formal disciplinary processes, positive and progressive, as presented in Chapter 15. Analyze and recommend a disciplinary process the maintenance department might adopt at Community State University to reduce turnover.

Conclude your essay by defending at least three specific recruitment and discipline recommendations you would make to the university president, based on the research findings presented in your paper.

Submission Details:

The body of your essay should be 6-8 pages, in APA format, and include at least 4 scholarly sources.
Name your document SU_MGT3045_W3_LastName_FirstInitial.doc. MGT3045 Week 3 Project Rubric
Course: MGT3045-Human Resource Management SU01

Criteria
No Submission
0 points

Emerging (F through D
Range) (24-28)
28 points

Satisfactory (C Range)
(28-32)
32 points

Proficient (B Range) (32-
36)
36 points

Exemplary (A Range)
(36-40)
40 points

Criterion Score

Applied HR

recruiting and

selection laws,

theories and that

might apply to the

case.

/ 40Did not identify HR

recruiting and

selection laws,

theories and that

might apply to the

case.

Unsupported with

research.

Identified HR

recruiting and

selection laws,

theories and that

might apply to the

case.

Lacked credible

research support.

Described HR

recruiting and

selection laws,

theories and that

might apply to the

case.

Weakly supported

with research.

Applied HR recruiting

and selection laws,

theories and that

might apply to the

case.

Sufficiently supported

with research.

Application of HR

recruiting and

selection laws,

theories and that

might apply to the

case was compelling

and well-considered.

Well supported by

research.

Criteria
No Submission
0 points

Emerging (F through D
Range) (24-28)
28 points

Satisfactory (C Range)
(28-32)
32 points

Proficient (B Range) (32-
36)
36 points

Exemplary (A Range)
(36-40)
40 points

Criterion Score

Analyzed an

effective

recruitment process

and how it might

reduce turnover.

/ 40Did not identify

effective recruitment

process.

Unsupported with

research.

Identified effective

recruitment process.

Lacked credible

research support.

Described effective

recruitment process.

Weakly supported

with research.

Analyzed effective

recruitment process

and how it might

reduce turnover.

Sufficiently supported

with research.

Analysis of an

effective recruitment

process and how it

might reduce turnover

was compelling and

well developed.

Well supported by

research.

Criteria
No Submission
0 points

Emerging (F through D
Range) (24-28)
28 points

Satisfactory (C Range)
(28-32)
32 points

Proficient (B Range) (32-
36)
36 points

Exemplary (A Range)
(36-40)
40 points

Criterion Score

Criteria
No Submission
0 points

Emerging (F through D
Range) (24-28)
28 points

Satisfactory (C Range)
(28-32)
32 points

Proficient (B Range) (32-
36)
36 points

Exemplary (A Range)
(36-40)
40 points

Criterion Score

Compared the two

formal disciplinary

processes, including

recommending a

disciplinary process

the maintenance

department might

adopt at Community

State University to

reduce turnover.

/ 40Did not analyze two

formal disciplinary

processes.

Unsupported with

research.

Identified two formal

disciplinary processes.

Lacked credible

research support.

Described two formal

disciplinary processes.

Weakly supported

with research.

Compared two formal

disciplinary processes,

including

recommending a

disciplinary process

the maintenance

department might

adopt at Community

State University to

reduce turnover.

Sufficiently supported

with research.

Comparison of two

formal disciplinary

processes, including

recommending a

disciplinary process

the maintenance

department might

adopt at Community

State University to

reduce turnover was

compelling and logical

for the case scenario.

Well supported by

research.

Criteria
No Submission
0 points

Emerging (F through D
Range) (24-28)
28 points

Satisfactory (C Range)
(28-32)
32 points

Proficient (B Range) (32-
36)
36 points

Exemplary (A Range)
(36-40)
40 points

Criterion Score

Defended three

specific recruitment

and discipline

recommendations

based on the

research findings

presented in the

paper.

/ 40Did not identify

specific recruitment

and discipline

recommendations.

Unsupported with

research.

Identified specific

recruitment and

discipline

recommendations.

Lacked credible

research support.

Described specific

recruitment and

discipline

recommendations.

Weakly supported

with research.

Defended three

specific recruitment

and discipline

recommendations

based on the research

findings presented in

the paper.

Sufficiently support

with research.

Defense of three

specific recruitment

and discipline

recommendations

based on the research

findings presented in

the paper was

compelling, with well-

developed logical

progression.

Well supported by

research.

Criteria
No Submission
0 points

Emerging (F through D
Range) (6-7)
7 points

Satisfactory (C Range)
(7-8)
8 points

Proficient (B Range) (8-9)
9 points

Exemplary (A Range) (9-
10)
10 points

Criterion ScoreCriteria
No Submission
0 points

Emerging (F through D
Range) (6-7)
7 points

Satisfactory (C Range)
(7-8)
8 points

Proficient (B Range) (8-9)
9 points

Exemplary (A Range) (9-
10)
10 points

Criterion Score

Communication:

Use of tone, word

choice, audience,

transitions, and

progression of

ideas.

/ 10Submission contained

no discernible overall

intent in authors

selection of ideas.

Submission contained

random presentation

of ideas, which

prevented

understanding the

majority of authors

overall intent.

Ideas presented in a

way that forced the

reader to make

repeated inferences in

order to identify and

follow the authors

overall intent.

The reader could

follow the authors

overall intent as

stated.

The writers overall

argument and

language were clear

and tightly focused,

leaving the reader

with no room for

confusion about

authors intent.

Criteria
No Submission
0 points

Emerging (F through D
Range) (6-7)
7 points

Satisfactory (C Range)
(7-8)
8 points

Proficient (B Range) (8-9)
9 points

Exemplary (A Range) (9-
10)
10 points

Criterion Score

Mechanics: Use of

grammar, sentence

structure, and

spelling.

/ 10Errors in basic writing

conventions were

sufficiently numerous

to prevent reader

comprehension.

Errors in basic writing

conventions were

sufficiently numerous

to prevent reader

comprehension of

majority of the work.

Errors in basic writing

conventions

interfered with, but

did not prevent,

reader

comprehension.

The reader noticed a

few errors in basic

writing conventions

but these few errors

did not interfere with

reader

comprehension.

Test was basically

error free, so that a

reader would have to

purposely search to

find any errors that

may be present.

Criteria
No Submission
0 points

Emerging (F through D
Range) (12-14)
14 points

Satisfactory (C Range)
(14-16)
16 points

Proficient (B Range) (16-
18)
18 points

Exemplary (A Range)
(18-20)
20 points

Criterion Score

Total / 200

Overall Score

Criteria
No Submission
0 points

Emerging (F through D
Range) (12-14)
14 points

Satisfactory (C Range)
(14-16)
16 points

Proficient (B Range) (16-
18)
18 points

Exemplary (A Range)
(18-20)
20 points

Criterion Score

Academic/APA/PPT

Formatting Use of

citations,

references, and

structural

formatting including

such elements as

title page, running

head, page

numbers, headings,

title slides, graphics,

data, notes section,

(as appropriate),

introduction, and

conclusio

/ 20No attempt at

Academic/APA/PPT

formatting in

presentation.

Academic/APA/PPT

format attempted, but

errors were

significant, preventing

comprehension of

message.

Academic/APA/PPT

format attempted but

errors were

distracting.

Used

Academic/APA/PPT

format accurately.

Errors noticeable but

minor.

Used

Academic/APA/PPT

format proficiently.

Work basically error

free.

No Submission
0 points minimum

Emerging (F through D Range)
140 points minimum

Satisfactory (C Range)
160 points minimum

Proficient (B Range)
180 points minimum

Exemplary (A Range)
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