– In a single Word document, complete chapter 2, case problem 1, ” Heavenly Chocolates Web Site Transactions.” If using Excel or Minitab for your calculations, charts, and graphs, please copy and paste your work into the Word document. Do not attach Excel or Minitab as separate documents.
– response should be a minimum of 2-3 pages . The font is Times New Roman, font size should be 12, and the paragraphs are single-spaced. There should be a minimum of one reference supporting your observations. Citations are to follow APA 7.0.double space.
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Chapter 3: Data Visualization: Case Problem 1 Pelican stores
Book Title: Business Analytics
Printed By: Jigar Jitendrak Patel ([emailprotected])
2021 Cengage Learning, Cengage Learning
Chapter Review
Case Problem 1 Pelican stores
Pelican Stores, a division of National Clothing, is a chain of womens apparel stores
operating throughout the country. The chain recently ran a promotion in which discount
coupons were sent to customers of other National Clothing stores. Data collected for a
sample of 100 in-store credit card transactions at Pelican Stores during one day while the
promotion was running are contained in the file PelicanStores. Table 3.13 shows a portion of
the data set. The Proprietary Card method of payment refers to charges made using a
National Clothing charge card. Customers who made a purchase using a discount coupon
are referred to as promotional customers and customers who made a purchase but did not
use a discount coupon are referred to as regular customers. Because the promotional
coupons were not sent to regular Pelican Stores customers, management considers the
sales made to people presenting the promotional coupons as sales it would not otherwise
make. Of course, Pelican also hopes that the promotional customers will continue to shop at
its stores.
Table 3.13
Data for a Sample of 100 Credit Card Purchases at Pelican Stores
Customer
Type of
Customer Items
Net
Sales
Method of
Payment Gender
Marital
Status Age
1 Regular 1 39.50 Discover Male Married 32
2 Promotional 1 102.40 Proprietary
Card
Female Married 36
3 Regular 1 22.50 Proprietary
Card
Female Married 32
4 Promotional 5 100.40 Proprietary
Card
Female Married 28
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Customer
Type of
Customer Items
Net
Sales
Method of
Payment Gender
Marital
Status Age
5 Regular 2 54.00 MasterCard Female Married 34
. . . . . . . .
. . . . . . . .
. . . . . . . .
96 Regular 1 39.50 MasterCard Female Married 44
97 Promotional 9 253.00 Proprietary
Card
Female Married 30
98 Promotional 10 287.59 Proprietary
Card
Female Married 52
99 Promotional 2 47.60 Proprietary
Card
Female Married 30
100 Promotional 1 28.44 Proprietary
Card
Female Married 44
Most of the variables shown in Table 3.13 are self-explanatory, but two of the variables
require some clarification.
Items The total number of items
purchased?
Net Sales The total amount ($) charged to
the credit card
Pelicans management would like to use this sample data to learn about its customer base
and to evaluate the promotion involving discount coupons.
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Percent frequency distributions were
introduced in Section 2.4. You can use Excel
to create percent frequency distributions
using PivotTables.
Managerial Report
Use the tabular and graphical methods
of descriptive statistics to help
management develop a customer profile
and to evaluate the promotional
campaign. At a minimum, your report
should include the following:
1. Percent frequency distributions for each of the key variables: number of items
purchased, net sales, method of payment, gender, marital status, and age.
2. A sorted bar chart showing the number of customer purchases attributable to
the method of payment.
3. A crosstabulation of type of customer (regular or promotional) versus net
sales. Comment on any similarities of differences observed.
4. A scatter chart to explore the relationship between net sales and customer
age.
5. A chart to examine whether the relationship between net sales and age
depends on the marital status of the customer.
6. A side-by-side bar chart to examine the method of payment by customer type
(regular or promotional). Comment on any differences you observe between
the methods of payments used by the different types of customers.
Chapter 3: Data Visualization: Case Problem 1 Pelican stores
Book Title: Business Analytics
Printed By: Jigar Jitendrak Patel ([emailprotected])
2021 Cengage Learning, Cengage Learning
2022 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means –
graphic, electronic, or mechanical, or in any other manner – without the written permission of the copyright holder.
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Reply 1
Evidence-based practice (EBP) is crucial for nurses to put into practice in order to ensure the use of the best scientific evidence when it comes to patient care, and also to ensure proper patient advocacy with the best patient care being provided to all patients. Barriers that have been identified have been lack of knowledge, cultural barriers, lack of motivation, time management, and limited access to user-friendly technology (Tacia et al., 2015). I believe that this should be looked at as a priority. It should be facilitated to nurses for them to be more comfortable with incorporating EBP into their practice. They should be provided the proper training and given the proper examples regarding this since this is important when it comes to providing patients with the best care. In the near future, I hope all facilities facilitate this for all nurses, but if they do not then I will try my best to learn the best ways to incorporate EBP into my practice.
Reference:
Tacia, L.,Biskupski,K.,
PheleyLinks to an external site.
Links to an external site.
, A., &
LehtoLinks to an external site.
Links to an external site.
, R. (2015). Identifying barriers to evidence-based practice adoption: A focus group study.Clinical Nursing Studies, 3(2):90 96.
http://dx.doi.org/10.5430/cns.v3n2p90
Reply 2
The brief statement on the evidenced based practice finding in one of my articles is that if certain precautions are made prior to administering a. patient medication then less patient casualties would happen. The way that I would be able to overcome a barrier in changing this practice would be having less patients while on shift to be able to not have as much stress and responsibility. The problem would be that the place of employment would not add more staff to give nurses a shorter patient list. Also nurses will continue having barriers that keep them distracted when taking out medications. The culture of the organization of my article is from a mental health institution in New West of England (Keers et al, 2018). They are interested in the change (Keers et al, 2018). I would implement a more secure dispensing time schedule for nurses, also not give all patients medications at the same time. Additionally making sure before a medication is ordered and put up in the system all interactions are triple checked instead of nurses having to bypass the system and not really being able to identify if the medication may do interactions with another one since there is such a broad amount of medications out there.
KeersRN, PlcidoM, BennettK, ClaytonK, BrownP, et al. (2018)What causes medication administration errors in a mental health hospital? A qualitative study with nursing staff. PLOS ONE 13(10): e0206233.https://doi.org/10.1371/journal.pone.0206233
ReplyReply to Comment Reply 1
In this week’s episode, Tomas is a transgender patient who was admitted to the hospital after he fell off a roof, he was also experiencing shortness of breath. When the doctor walks in he calls him Ms. Gutierrez when they correct him, he just says whatever and all he tells him is that they will get him patched up and out of the hospital. He keeps saying she as he is referring to him. He does not even care enough to evaluate the patient properly. He is very disrespectful, and when Sara confronts him, he continues being disrespectful, especially since she is a female. I have witnessed this behavior before at one of my previous jobs. The individual was gay, and he would get discriminated against by the manager due to this. He was a great worker, but the manager would always try cutting his hours and he would treat him differently than he would treat others. The main quality that all leaders should show is transformational leadership, these leaders have others’ interests in their hearts, they are trustworthy, and they always empower and motivate their team members (Collins et. al., 2020).
Reference:
Collins, E., Owen, P., Digan, J., & Dunn, F. (2020). Applying transformational leadership in nursing practice.Nursing standard (Royal College of Nursing (Great Britain) : 1987),35(5), 5966.
https://doi.org/10.7748/ns.2019.e11408
Links to an external site.
Week 8 Saving Sara, Episode 8: Sara’s Season Finale. West Coast University. (n.d.). Retrieved October 11, 2022, from
https://my.westcoastuniversity.edu/
Reply 2
This week’s episode of saving Sara was a bit heartwrenching seeing how Tomas was treated by Dr.Tkachyck. Again Sara presented herself as the true leader and handled the situation the way it should be handled. In my own experience, I remember not being hired for my first job after migrating to the United States because of my accent. Coming to a new country with a different accent prevented a lot of opportunities for me and I had to learn how to deal with these events as I experienced them. I had completed a 2 weeks course and was told by one of the other students who was close with the instructor that even though I had done well on my final exam my accent was too heavy and I would not be considered for the job. I felt crushed when I found out about it. Fast forward to today, being a nurse and having many different encounters with people of all races and different cultural backgrounds I feel happy to be able to learn about others and help them the best way I can. It is important to treat others with compassion whenever you have an encounter with them. This is one of the qualities I have learned about and will ensure that I instill those qualities whenever I begin work as a Registered nurse.
References:
Dillon, L. (2021, May 20).
Strategic leadership: The 10 characteristics of a good leader. ClearPoint Strategy.
Strategic Leadership: The 10 Characteristics Of A Good Leader
Links to an external site.
Week 8 Saving Sara, Episode 8: Sara’s Season Finale. West Coast University. (n.d.).
https://my.westcoastuniversity.edu/ Reply 1
1. Is trustworthy
Sara is trustworthy. She always keeps her word and is always honest with her team.
2. Is competent
Sara is competent. She is always up-to-date on the latest industry trends and is able to lead her team effectively.
3. Is inspiring
Sara is inspiring. She is always looking for new ways to motivate her team and always has a positive attitude.
4. Is fair
Sara is fair. She always treats her team members equally and fairly.
5. Is transparent
Sara is transparent. She is always open and honest with her team about her expectations and goals.
6. Is consistent
Sara is consistent. She always follows through with her commitments and is always reliable.
7. Is authentic
Sara is authentic. She is always true to herself and her team.
8. Is humble
Sara is humble. She always puts her team first and is always willing to listen to their input.
Overall, Sara is an effective leader who possesses many admirable qualities. She is competent, trustworthy, authentic, and inspires her team to be their best. She is also fair, consistent, and transparent in her leadership style. Sara is a leader that others can look up to and learn from.
Reference:
Yoder-Wise, P. (2014). Leading and Managing in Nursing – 5th edition. Elsevier.com. Retrieved 05 October 2022, from
https://www.elsevier.com/books/leading-and-managing-in-nursing/yoder-wise/978-0-323-44913-7.
Reply 2
The score I got was 30 meaning high ethical. As I watched the episodes of Sara, I saw the different scenarios and how she would handle each. In my opinion, I believe Sara shows emotional intelligence. Emotional intelligence is when the individual is able to perceive, express, and understand people’s emotions (Bru-Luna et al., 2021). All healthcare providers are always under pressure with all of the different scenarios they go through in order to provide the proper patient care. Sara would always try her best to help all of her team members to provide the best care to the patients. After watching the last episode, I know for a fact that she will not treat anyone differently if they were of the other sex or if they belonged to a different ethnic group. She has been treating all employees equally. Sara also shows organizational justice because values and respect are important to her as a leader. The opinions of the employees also matter, and when there is a change within the facility Sara is always there for her team members (Leadershipahoy, 2020). Sara has shown different leadership qualities which are important in order for your team to run smoothly.
Reference:
Bru-Luna, L. M., Mart-Vilar, M., Merino-Soto, C., & Cervera-Santiago, J. L. (2021). Emotional Intelligence Measures: A Systematic Review.
Healthcare (Basel, Switzerland),
9(12), 1696.
https://doi.org/10.3390/healthcare9121696
Links to an external site.
Links to an external site.
Leadershipahoy. (2020, October 18).
Adaptive leadership: Framework for change management! learn how to become an adaptive leader today!YouTube. Retrieved October 12, 2022, from