MobileGo Project Recovery
The project management office or project office (PMO) is concerned that the MobileGo project is behind schedule and in danger of being late. Assume that a project meeting has been scheduled so that you and your project team can propose a course of action to reduce the project schedule. The PMO has provided your team with project simulation data spreadsheet .To prepare for this PMO meeting, carry out the following:
Analyze the data provided in the spreadsheet, and calculate at least two options for crashing the schedule.
Identify likely risks associated with your revised schedule as well as your strategy for their mitigation.
Evaluate concerns associated with the motivation of the team given the increase in project complexity, the additional overtime, and the high-pressure environment that the team is likely to face.
Explain the steps you will take as project manager to hold the team together and keep it functioning despite the difficulty.
Complete the crash calculations and options in a Word or Excel document, append it as an appendix after your PowerPoint (PPT) presentation reference list, and submit it for grading. In addition to creating a PowerPoint presentation of at least 10 slides that explains your crash plan as well as your overall plan to successfully lead the team to the finish line.Appendices, other supporting materials etc. are added after your reference list. Appendices are labelled, for example, Appendix A, Appendix B, Appendix C, etc. Each appendix starts on a page of its own. Appendices and other supporting materials should not be submitted separately in the Blackboard.Use at least three outside sources to support your recommendations for improvement. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations following proper APA Style.You must either use speaker notes or audio to fully explain your slides. Be sure to elaborate in your speaker notes or audio; do not simply repeat the text from your slides.
Course Project Scenario
The Course Project Scenario
In this course, you are introduced to a complex project scenario as follows:
You have been assigned to be the project manager for the facility, equipment, and business system upgrade of a call center. This requires:
*moving all existing call center stations to a newer, larger facility;
*installing and testing a high speed, high capacity Wi-Fi network in the new facility;
*upgrading workstations so that they include wireless capability;
*installing a new call center management software; and
*converting a legacy proprietary business system with a CRM application to a new business system.
In this project scenario, time is of the essence. The project sponsor requires that the project take no longer than 6 months to complete. Further, the budget is constrained so that the number of people assigned to the project is very limited and includes the following:
Outside consultants: 2
Project Manager: 1
Business system project lead: 1
Business system implementation team: 3
Wireless system project lead: 1
Wireless system implementation team: 3
Relocation project lead: 1
Relocation team: 2
Workstation project lead: 1
Workstation upgrade team: 2
Outside contractors: Up to five multidisciplinary contractors are allowed in the budget.
Note: The wireless system project lead and the workstation project lead are the same person. Two of the three-member wireless system implementation team overlap with the workstation team. This means that only four resources are available for the wireless system implementation and workstation upgrade (not counting the possible use of contractors). The total resources available to the project include 14 people plus 5 contractors.
In this assignment, you will use this scenario to identify the project requirements, define the project scope using a work breakdown structure (WBS), and define the activities required to produce project deliverables.
Background
MobileGo is a small company that sells prepaid mobile phones in selected markets. Its primary sales and service channel is carried out over the internet and by phone. Sales and service has been supported with a team of 36 customer service representatives in a small building. Customers, accounts, and all business functions have traditionally been managed by a proprietary software application using in-house servers that was contracted out early in the founding of the company. All workstations currently connect to the internet and the internal servers supporting the legacy business system and office applications. This is a problem because the company had to move workstations to different parts of the building as the company has grown (thereby making network wiring out of control). The company has grown 150% over the last 5 years and as a result, the systems, the building, and the overall infrastructure have become outgrown. The company has therefore recognized the need to move to a new location and upgrade workstations and systems. The immediate need is to expand from 36 stations to 50with the plan to triple that number within the next 3 years. The immediate challenges are little funding and people to spare for this set of initiatives. With multiple activities occurring at once and severe constraints on schedule and resources, it is acknowledged that this is a highly complex project.
The Assignment
You have been assigned as the overall project manager for this important initiative. Your supporting team consists of 14 members (not counting contractors), including two outside consultants supporting the business system and wireless upgrade. Now that you have been given this important assignment, here are your next steps:
1. Identify what you deem to be the client requirements.
2. Using the requirements list, create a work breakdown structure (WBS) that identifies all project deliverables.
3. Identify the activities (tasks) required to produce each project deliverable.
4. When identifying project activities, highlight each that may be expected to require the same resources to be carried out in parallel. These highlights will be your first clue that the management of the project can be expected to require some complex maneuvering.
Guidance notes: The client requirements should be three pages in length to summarize. You must use at least one outside source that is peer-reviewed or academic in nature from the CSU Online Library. Draw upon the high-level project scenario and, in addition, feel free to draw upon your own experience or research when developing the requirements. Also, remember that the WBS includes deliverables only rather than activities. While the WBS may be written in either a graphical or indented outline form, the indented outline may be a better approach. This is because the activities, once identified, may be easily layered over the project deliverables when using the outline form.
Submit the requirements summary in a Word document. The WBS and Activity Identification exercise may be completed using either Word or Excel.
Unit VI Earned Value
Activity
Start
Planned Duration
Actual Duration
Plan Date
Actual Date
Difference
Budget
Actual
Difference
Resource
Label
Resources
Number
Hourly $
Total $
Duration (days)
Grand Total
Call Center Stations
OC1
Outside consultant 1
1
$ 150.00
$ 150.00
Call center stations inventory
3/1/20
14
14
3/15/20
3/15/20
0
$2,100.00
$2,100.00
$0.00
OC1
OC2
Outside consultant 2
1
$ 150.00
$ 150.00
Call center layout-new
3/15/20
15
18
3/30/20
4/2/20
-3
$ 4,500.00
$ 5,400.00
-$900.00
C1,C2,C3
PM
Project Manager:
1
$ 100.00
$ 100.00
Call center stations breakdown
4/2/20
8
13
4/10/20
4/15/20
-5
$ 2,400.00
$ 3,900.00
-$1,500.00
C1,C2,C3
BSPL
Business system project lead:
1
$ 125.00
$ 125.00
Call center stations pack
4/10/20
5
20
4/15/20
4/30/20
-15
$ 1,500.00
$ 6,000.00
-$4,500.00
C1,C2,C3
BSIT
Business system implementation team:
3
$ 350.00
$ 1,050.00
Call center stations move
4/30/20
10
10
4/20/20
5/10/20
-20
$ 2,000.00
$ 2,000.00
$0.00
C1,C2,C3
WSPL
Wireless system project lead:
1
$ 100.00
$ 100.00
Call center stations install
5/10/20
9
15
5/1/20
5/25/20
-24
$1,800.00
$3,000.00
-$1,200.00
C4,C5
WSIT
Wireless system implementation team:
3
$ 85.00
$ 255.00
Office Furniture & Equipment Move
RPL
Relocation project lead:
1
$ 90.00
$ 90.00
Inventory furniture
3/15/20
15
15
3/30/20
3/30/20
0
$1,350.00
$1,350.00
$0.00
RPL
RT
Relocation team:
2
$ 250.00
$ 500.00
Inventory equipment
3/30/20
11
11
4/10/20
4/10/20
0
$6,435.00
$6,435.00
$0.00
WPL,WUT
WPL
Workstation project lead:
1
$ 85.00
$ 85.00
Create office layout
4/10/20
5
5
4/15/20
4/15/20
0
$2,925.00
$2,925.00
$0.00
WPL,WUT
WUT
Workstation upgrade team:
2
$ 250.00
$ 500.00
Dissassemble
4/15/20
5
7
4/20/20
4/22/20
-2
$2,925.00
$4,095.00
-$1,170.00
WPL,WUT
C1
Contractor 1
1
$ 100.00
$ 100.00
Pack
4/22/20
9
9
5/1/20
5/1/20
0
$5,400.00
$5,400.00
$0.00
WUT, C1
C2
Contractor 2
1
$ 100.00
$ 100.00
Move
5/1/20
14
16
5/15/20
5/17/20
-2
$8,400.00
$9,600.00
-$1,200.00
WUT, C1
C3
Contractor 3
1
$ 100.00
$ 100.00
Install
5/17/20
3
8
5/20/20
5/25/20
-5
$1,800.00
$4,800.00
-$3,000.00
WUT, C1
C4
Contractor 4
1
$ 100.00
$ 100.00
Wi-Fi
C5
Contractor 5
1
$ 100.00
$ 100.00
New site survey
3/10/20
5
5
3/15/20
3/15/20
0
$1,250.00
$1,250.00
$0.00
WSPL,OC2
Develop requirements
3/15/20
15
15
3/30/20
3/30/20
0
$5,325.00
$5,325.00
$0.00
WSPL,WSIT
Vendor search
3/20/20
21
21
4/10/20
4/10/20
0
$2,100.00
$2,100.00
$0.00
WSPL
Vendor selection
4/20/20
10
13
4/30/20
5/3/20
-3
$2,550.00
$3,315.00
-$765.00
WSIT
Design layout
4/15/20
5
15
4/20/20
4/30/20
-10
$450.00
$1,350.00
-$900.00
WSPL
Order Wi-Fi equipment
4/30/20
1
5
5/1/20
5/5/20
-4
$250.00
$1,250.00
-$1,000.00
WSPL
Install Wi-Fi system
5/5/20
10
13
5/15/20
5/18/20
-3
$850.00
$1,105.00
-$255.00
WSIT
Test Wi-Fi system
5/18/20
7
5/25/20
5/25/20
0
$3,500.00
WSIT
Station Upgrade
Wireless card selection
3/30/20
21
21
4/20/20
4/20/20
0
$12,600.00
$12,600.00
$0.00
WUT,C1
Order wireless cards
4/20/20
11
11
5/1/20
5/1/20
0
$5,500.00
$5,500.00
$0.00
WUT
Install PC wireless cards
5/1/20
14
18
5/15/20
5/19/20
-4
$11,200.00
$14,400.00
-$3,200.00
WUT,C1,C2,C3
Load software
5/19/20
6
5/25/20
5/25/20
0
$1,200.00
C4,C5
Test wireless PC
5/25/20
5
5/30/20
6/2/20
-3
$3,000.00
WUT,C1
Call Center Software
Install software
5/25/20
10
5/15/20
5/30/20
-15
$5,850.00
WPL,WUT
Test software
5/3/20
27
5/30/20
6/5/20
-6
$15,795.00
WPL,WUT
Software training
6/5/20
4
6/1/20
6/10/20
-9
$2,340.00
WPL,WUT
Trial run
6/10/20
5
6/15/20
6/17/20
-2
$750.00
OC1
Cutover to new software
6/17/20
13
6/30/20
6/30/20
0
$1,950.00
OC1
Business System Software
Install software
5/25/20
5
5/30/20
6/2/20
-3
$5,875.00
$5,875.00
BSPL, BSIT
Test software
6/13/20
2
6/15/20
6/15/20
0
$2,350.00
$2,350.00
BSPL, BSIT
Software training
6/17/20
3
6/20/20
6/23/20
-3
$3,975.00
$3,975.00
BSPL, BSIT,OC1
Trial run
6/24/20
6
6/30/20
6/30/20
0
$7,050.00
$7,050.00
BSPL, BSIT
Cutover to new software
7/12/20
3
7/15/20
7/18/20
-3
$3,525.00
$3,525.00
BSPL, BSIT
UNIT VIII_Recovery
Task Duration
Number
Activity
Predecessor
Best-Case
Likely
Worst-Case
Duration
Variance
Alpha
Beta
Random
Path
Length
Start
0
0
0
0
0
0
Start-1-2-3-7-4-9-12-13-14
81.22
23.4793412721
1
Wireless card selection
Start
18
21
28
21.67
2.78
2.70
4.66
22.9979362537
Start-1-2-3-7-5-12-13-14
75.06
13.3167599616
2
Order wireless cards
1
6
11
18
11.33
4.00
3.51
4.38
11.599389534
Start-1-8-13-14
54.52
13.5289703298
3
Install PC wireless cards
2
10
14
21
14.50
3.36
3.15
4.55
17.6327635662
Start-1-2-3-7-6-12,13,14
56.83
6.0605395877
4
Load software
7
4
6
15
7.17
3.36
1.84
4.54
7.3587036708
Start-1-2-3-7-10-13-14
74.81
6.128248494
5
Test Wireless PC
7
4
5
10
5.67
1.00
1.73
4.49
5.6099388732
Start-1-2-3-7-11-13-14
83.68
6
Call Center Software
7
13.3196957612
7
Install software
3
4
10
15
9.83
3.36
4.22
3.74
9.9230280541
Critical Path #
6
23.4881418869
8
Test software
1
21
27
35
27.33
5.44
3.58
4.34
24.2266192446
Critical Path
Start-1-2-3-7-11-13-14
3.241011386
9
Software training
4
3
4
7
4.33
0.44
2.33
4.67
4.4173947048
6.8833109791
10
Trial run
7,12
4
5
11
5.83
1.36
1.56
4.40
5.3608572429
Trial
Duration
Critical Path
12.8856509987
11
Cutover to new software
7
8
13
17
12.83
2.25
4.27
3.68
14.235793416
5.33
6
12
Business System Software
7
1
20.3963836741
4
5.0714306705
13
Install software
12, 8
3
5
9
5.33
1.00
2.94
4.62
4.5628671982
2
21.3373924926
4
1.6156660907
14
Test software
13
1
2
5
2.33
0.44
2.33
4.67
2.7314646869
3
17.3076145502
1
9.8439664968
15
Software training
13
2
3
10
8.67
1.78
3.33
0.67
9.6436868856
4
23.7122478765
4
4.851824067
16
Trial run
13
4
10
18
5.67
5.44
0.33
2.45
4.1694283889
5
19.4734548334
1
2.0000000256
17
Cutover to new software
13
2
3
12
2.33
2.78
0.01
0.15
2
6
20.2547083104
2
7
25.6512534416
1
8
24.6239616244
1
9
21.778658588
1
Task
Duration
ES
EF
LS
LF
TS
Critical
Best
Likely
Worst
Budget
Crash Days
Cost per day improve
Max
1
Station Upgrade
2
Wireless card selection
21.67
0.00
21.67
0.00
21.67
0.00
TRUE
18
21
28
$12,600.00
5
$500.00
$2,500.00
3
Order wireless cards
11.33
21.67
33.00
21.67
33.00
0.00
TRUE
6
11
18
$5,500.00
4
$850.00
$3,400.00
4
Install PC wireless cards
14.50
0.00
14.50
0.00
14.50
0.00
TRUE
10
14
21
$11,200.00
4
$1,225.00
$4,900.00
5
Load software
7.17
0.00
7.17
-20.00
-12.83
-20.00
FALSE
4
6
15
$1,200.00
1
$600.00
$600.00
6
Test Wireless PC
5.67
0.00
5.67
-18.50
-12.83
-18.50
FALSE
4
5
10
$3,000.00
2
$425.00
$850.00
7
Call Center Software
8
Install software
9.83
0.00
9.83
-9.83
0.00
-9.83
FALSE
4
10
15
$5,850.00
3
$750.00
$2,250.00
9
Test software
27.33
14.50
41.83
14.50
41.83
0.00
TRUE
21
27
35
$15,795.00
6
$525.00
$3,150.00
10
Software training
4.33
0.00
4.33
-4.33
0.00
-4.33
FALSE
3
4
7
$2,340.00
1
$600.00
$600.00
11
Trial run
5.83
0.00
5.83
-5.83
0.00
-5.83
FALSE
4
5
11
$750.00
1
$750.00
$750.00
12
Cutover to new software
12.83
41.83
54.67
-12.83
0.00
-54.67
FALSE
8
13
17
$1,950.00
2
$335.00
$670.00
13
Business System Software
14
Install software
5.33
0.00
5.33
0.00
5.33
0.00
TRUE
3
5
9
$5,875.00
1
$500.00
$500.00
15
Test software
2.33
5.33
7.67
5.33
7.67
0.00
TRUE
1
2
5
$2,350.00
0
$850.00
$0.00
16
Software training
8.67
7.67
16.33
7.67
16.33
0.00
TRUE
2
3
10
$3,975.00
2
$1,225.00
$2,450.00
17
Trial run
5.67
16.33
22.00
16.33
22.00
0.00
TRUE
4
10
18
$7,050.00
1
$600.00
$600.00
18
Cutover to new software
2.33
2
3
7
1.50
0.69
2
3
12
$3,525.00
0
$425.00
SHOW MORE…
Evidence-Based Project
Article #1
Article #2
Article #3
Article #4
Driscoll, A., Grant, M. J.,
Carroll, D., Dalton, S.,
Deaton, C., Jones, I., Lehwaldt, D., McKee, G., Munyombwe, T., & Astin, F. (2018). The effect of nurse-to-patient ratios on nurse-sensitive patient outcomes in acute specialist units: a systematic review and meta-analysis. European journal of Cardiovascular Nursing, 17(1), 6-22. https://doi.org/10.1177/1474515117721561
Hetzel-Riggin, M. D., Swords, B. A., Tuang, H. L., Deck, J. M., & Spurgeon, N. S. (2020). Work Engagement and Resiliency Impact the Relationship Between Nursing Stress and Burnout. Psychological reports,123(5), 1835-1853. https://doi.org/10.1177/0033294119876076
Griffiths, P., Recio-Saucedo, A., DallOra, C., Briggs, J., Maruotti, A., Meredith, P., Smith, G.B., Ball, J., & Missed Care Study Group (2018). The association between nurse staffing and omissions in nursing care: a systematic review. Journal of Advanced
Nursing, 74(7), 1474-1487.
https://doi.org/10.1111/jan.13564
Griffiths, P., Maruotti, A.,
Recio Saucedo, A. R., Redfern, O. C., Ball, J. E., Briggs, J., DallOra, C., Schmidt, P. E., Smith, G.
B., & Missed Care Study Group (2019). Nurse staffing, nurse assistants, and hospital mortality: retrospective longitudinal cohort study.
BMJ quality & Safety, 28(8), 609-617. https://doi.org/10.1136/bmjqs-2018-008043
Evidence-Based Project, Part 3: Critical Appraisal of Research
Realtors rely on detailed property appraisalsconducted using appraisal toolsto assign market values to houses and other properties. These values are then presented to buyers and sellers to set prices and initiate offers.
Research appraisal is not that different. The critical appraisal process utilizes formal appraisal tools to assess the results of research to determine value to the context at hand. Evidence-based practitioners often present these findings to make the case for specific courses of action.
In this Assignment, you will use an appraisal tool to conduct a critical appraisal of published research. You will then present the results of your efforts.
To Prepare:
Reflect on the four peer-reviewed articles you selected in Module 2 and the four systematic reviews (or other filtered high- level evidence) you selected in Module 3.
Reflect on the four peer-reviewed articles you selected in Module 2 and analyzed in Module 3.
Review and download the Critical Appraisal Tool Worksheet Template provided in the Resources.
The Assignment(Evidence-Based Project)
Part 3A: Critical Appraisal of Research
Conduct a critical appraisal of the four peer-reviewed articles you selected by completing the Evaluation Table within the Critical Appraisal Tool Worksheet Template. Choose a total of four peer- reviewed articles.
Part 3B: Critical Appraisal of Research
Based on your appraisal,
in a 1-2-page critical appraisal, suggest a best practice that emerges from the research you reviewed. Briefly explain the best practice, justifying your proposal with APA citations of the research. [removed]