The sample case attached is just one sample output from different dataset for illustration purpose. Besides these charts, you still need to make analysis and recommendations.
Case Analysis: Tip Top Markets (Page 415)
(Due 11/12/2022)
Please use the following TQM tools to analyze the data collected from Tip Top Markets and
make your recommendations.
1. Check sheet. (you can classify each complaint into different categories such as out of
stock, customer unable to find product, store/parking lot conditions, checkout line/pricing
problems, quality of products, and other)
2. Pareto diagram
3. Run Charts
4. Cause-and-Effect diagram for the leading category
1
2
3
4
5
6 Case Analysis: Tip Top Markets (Page 412)
Scoring Rubric (10 Points)
Exemplary (9-10 pts) Acceptable (5-8 pts) Developing (1-4 pts)
Format and
Business Writing
(2 Points)
Tone and style are
appropriate and consistent
for business
communication.
Data table insertion is at
the proper locations(s) and
clear references are made
in the text
Responses are clear
and concise
Data tables are
inserted appropriately
to support the
discussion
Spelling and
grammar are
accurate
12 pt font and 1
margins
Submitted on time
Check Sheet and
Pareto Chart
(2 Points)
Check Sheet and Pareto
Chart clearly summarize
the data and identify the
priorities
Charts are complete and
accurate
Check Sheet and
Pareto Chart are
properly titled
Data are accurately
represented in the
Check Sheet and
Pareto Chart
Check Sheet and
Pareto Chart are
included
3-5 logical
categories are
identified
Pareto chart
includes historical
and target data
Run Charts
(2 Points)
Run charts are accurately
titled and axis labeled
Run chart data are
accurate and the scale
consistent /
appropriate
Run charts for the
overall trend and
individual
categories are
provided
Cause-Effect
Diagram
(2 Points)
Diagram includes more
than 4 sources of failures
with 3-4 causes within
each source
Diagram reflects a clear
understanding of using the
tool to identify sources of
quality failures
Diagram includes at
least 4 sources of
failures and 2 causes
within each source
Diagram is
included in the
analysis
Recommendation
(2 Points)
5 recommendations are
provided
Recommendations are
feasible and clearly linked
to the data analysis
Recommendations are
clearly linked to the
data and analysis
Implementing the
recommendations is
feasible
3 reasonable
recommendations
are provided 10/28/22, 3:04 PMDocument Rendering
Page 1 of 1https://basic-doc-viewer.us.api.blackboard.com/ui/112/3546d708784a0efae974a8a3bb439f47e2ab370d89955a6535ec3e5e3a3b6527fec3bf446
Version 5 5
**The sample output below may not represent the same data provided to the students**
Check Sheet
Wai ng Area Speed of
Service
Technician Products and
Price
Cashier
Week of Aug 3
Week of Aug 10
Week of Aug 17
Week of Aug 24
Pareto Diagram
Run Charts
0
5
10
15
20
25
30
35
Wai ng
Area
Cashier Speed of
Service
Technician Products
and Price
Complaint Category
Pareto – Current and Target
Actual
Target
17
18
19
20
21
22
23
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Overall Complaints
0
1
2
3
4
5
6
7
8
9
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Wai ng Area Complaints
Page 1 of 2
10/28/22, 3:05 PMDocument Rendering
Page 1 of 1https://basic-doc-viewer.us.api.blackboard.com/ui/112/3546d708784a0efae974a8a3bb439f47e2ab370d89955a6535ec3e5e3a3b6527fec3bf446
Version 5 5
Version 56
Cause-E ect Diagram
0
1
2
3
4
5
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Speed of Service Complaints
0
1
2
3
4
5
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Products and Price Complaints
0
1
2
3
4
5
6
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Cashier Complaints
0
1
2
3
4
5
6
Week of Aug 3 Week of Aug 10 Week of Aug 17 Week of Aug 24
Technician Complaints
Temperature Ambience Sea ng
Wai ng Area
Complaints
?Rest roomVending
TV
Music
Thermostat
Sun
Clean
Maintenance
Filled
Selec on
Clean
Comfort
TV
TV
Repair
QA
? ? ?
? ? ?
Page 2 of 2
SHOW MORE…
HOMEWORK
1
Assignment Title
Student Name
College/Department Name, Trident University International
Course Number: Course Name
Professor Name
Date
[Notes provided throughout for additional clarity. Ensure to remove notes before submission.]
32
Assignment Title Here
[Titles and 1st Level headings should use the Word Styles format of Heading 1, centered, title case heading, bold. Do not begin with an Introduction heading. The introduction paragraph(s) should orient the reader to all of the concepts presented in the sections that follow. Begin the first line indented, one line below the assignment title. Ensure to provide appropriate in-text citations in the following manner: Students may synthesize information from a resource and cite the resource at the end (Author & Second, YYYY). Students may also provide the authors in the sentence by stating that Author and Second (YYYY) explain certain information in this manner. For more than two authors, use Author et al. (YYYY) format or end statement (Author et al., YYYY). See APA Manual for additional formats of in-text citations. Each citation should have a corresponding reference in the reference list. Each reference in the reference list must also have at least one corresponding in-text citation.]
Theme/Topic Heading
[All 1st level headings should use the Word Styles format of Heading 1, centered, title case heading, bold. Replace Theme/Topic with an appropriate heading that describes the discussion to follow.]
[Present an overview of why this topic is important to the assignment. Describe the facts and relevant context as a background. Include appropriate, recent, scholarly sources to support statements of fact.]
Theme/Topic Heading [repeat as needed]
[All 1st level headings should use the Word Styles format of Heading 1, centered, title case heading, bold. Replace Theme/Topic with an appropriate heading that describes the discussion to follow.]
[Present an overview of why this topic is important to the assignment. Describe the facts and relevant context as a background. Include appropriate, recent, scholarly sources to support statements of fact.]
Subtheme or Subtopic Heading [repeat as needed]
[Themes/Topics may have one or more subthemes/subtopics. These second level headings should be in Word Styles format of Heading 2, aligned left, title case heading, bold. This information should be relevant to the prior Heading 1 topic. Repeat for multiple subthemes or subtopics.]
Subtheme or Subtopic Heading [repeat as needed]
[Themes/Topics may have one or more subthemes/subtopics. These second level headings should be in Word Styles format of Heading 2, aligned left, title case heading, bold. This information should be relevant to the prior Heading 1 topic. Repeat for multiple subthemes or subtopics.]
Subtheme or Subtopic Heading
[For major topics that may need a breakdown of subtopics into additional sections, provide third level headings in the Word Styles format of Heading 3, aligned left, title case heading, bold italic.]
Subtheme or Subtopic Heading [repeat as needed]
[For major topics that may need a breakdown of subtopics into additional sections, provide third level headings in the Word Styles format of Heading 3, aligned left, title case heading, bold italic.]
Theme/Topic Heading [repeat as needed]
[All 1st level headings should use the Word Styles format of Heading 1, centered, title case heading, bold. Replace Theme/Topic with an appropriate heading that describes the discussion to follow.]
[Present an overview of why this topic is important to the assignment. Describe the facts and relevant context as a background. Include appropriate, recent, scholarly sources to support statements of fact.]
[Each new topic should begin with a first level heading. Provide second level and third level headings, as necessary.]
Summary or Conclusion
[Summary or Conclusion heading should be a first level heading using the Word Styles format of Heading 1, centered, title case heading, bold. Summarize key points presented in throughout the assignment.]
Example of tables provided:
Table 1
Caption for Table 1
Header
Header
Text
Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text.
Text
Text text text text text text text text text text text text text text text text text text text text text text text text text texttext text text text text text text text text text text.
Text
Text text text text text text text text text text text text text text text text text text text text text text text text text text text text.
Note. Briefly describe what the Table represents so that it is understood outside of the chapter. There is a line space between the note and the next heading/paragraph to separate the text.
Example of figures provided: (note that if it would not fit in the space provided, the entire Table or Figure is moved the next page; if Table or Figure if longer than one page, ensure title appears with the beginning of the Table or Figure):
Figure 1
Case Study Research
Note. This figure defines the case study design by Yin (2018). Briefly describe what the Figure represents so that it is understood outside of the chapter. There is a line space between the note and the next heading/paragraph to separate the text.
References
[References heading should be a first level heading using the Word Styles format of Heading 1, centered, title case heading, bold.]
Ahn, J. (2004). Electronic portfolios: Blending technology, accountability and assessment.
T.H.E. Journal, 31(9), 12-18. https://thejournal.com/Articles/2004/04/01/Electronic-Portfolios-Blending-Technology-Accountability–Assessment.aspx
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology.
Qualitative Research in Psychology, 3(2), 77-101. doi:10.1191/1478088706qp063oa
U.S. Government Printing Office. (2006). Catalog of U.S. Government publications: New electronic titles.
Winslade, J., & Monk, G. (2001).
Narrative mediation: A new approach to conflict resolution. Jossey-Bass.
Yin, R. K. (2018).
Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Note: All resources cited in the assignment must be included in the list of references. For each reference listed, there must be at least one corresponding citation within the body of the text, and vice-versa. Double space references in the reference list. Resources longer than one line of text should provide a hanging indent of 1/2 inch of subsequent lines. Sort in alpha surname/title order. Only capitalize the first word of the title and of the subtitle, if any. Do not bold the title. Know when to italicize and when not to (i.e., periodical/non-periodical/publication versus book/report/paper). Italicize volume numbers. Please refer to the
APA Publication Manual for guidance.APA requires a Digital Object Identifier (DOI) be provided, if one has been assigned.
See below for the updated APA headings guideline:
Level1
Centered, Bold, Title Case Heading
Level2
Left-Aligned, Bold, Title Case Heading
Level 3
Left-Aligned, Bold Italic, Title Case Heading
Level4
Indented, Bold, Title Case Heading with a Period
.
Begin body text after the period.
Level5
Indented, Bold Italic, Title Case Heading with a Period.
Begin body text after the period.
Plan
Design
Prepare
Collect
Analyze
Share Module 2 – Case
PERSUASION
Case Overview
The Power of Social Media and Public Relations
Many organizations use social media as part of marketing and public relations campaigns to keep the company ahead of the competition and in the minds of current and future customers. Social Media companies are growing rapidly and buying out other companies to enhance offerings to their customers and eliminate the competition. For this Case Assignment, we will be exploring the offerings of Social media companies and what they provide to organizations.
Case Required Readings
20 Facebook Tools for Marketing Optimization
(2020)
How to Use Instagram Stories for Business
(2020)
3 ways to use Twitter Fleets to boost your business
(2020)
14 Blogging Instagram Tips and Tools to Master the Gram
(2020)
Case Assignment
Use the readings list above and search EBSCOHost or ProQuest Databases to find additional information regarding the benefits of Organizational Social Media Accounts. For this 3 full-page (excluding title and references pages) paper to include 3 scholarly sources, provide the following:
a. Start by using the
APA 7th Template
for this Assignment.
b. Provide background on your current or a former company where you have worked.
c. Select three social media companies that the selected company has used to reach and build its customer base. Cite sources and support your work.
d. Compare and contrast the three social media companies:
What services are available to organizations?
How well do these services help to support and promote organizational awareness? Cite sources and support your work.
e. Conclude with your opinion of which one would be the best fit for your organization.
Assignment Expectations
The minimum length requirement for this Module SLP Assignment is 2 full pages (excluding Title and Reference pages). Include 2 scholarly sources.
Provide an APA-formatted title page. Use the
APA 7th Assignment Template
.
Include an introduction, a body using 3 scholarly sources cited to support your work, and a conclusion that aligns with your purpose statement, summarizes each section, and then wraps up into a final thought.
Provide an APA7-formatted References Page. See
APA 7 References
section.
Upload your paper to the Case Dropbox before the assignment due date.
Proofread your work.
Also, see the guides below for APA and Student Support Services:
Student Support Resources
Trident APA LibGuides
Understanding Plagiarism
Grading Note:
At Trident University International, rubrics are used for grading. These rubrics specify the points available for each component of an assignment. Points are earned based on the level of the work submitted. The rubric in the Case Dropbox is used for this Case Assignment. Discussion: The Power of Social Media and Networking
Previous
Next
There are opportunities for businesses and professionals to engage in quality interactions on Social Media. LinkedIn is “the world’s largest professional network with 722+ million members in more than 200 countries and territories worldwide.” It is commonly used for professional networking and recruiting or job search. There is a Trident Student and Alumni group listed on LinkedIn. Start by researching the background readings below and address the questions listed in the Module 2 Discussion Assignment.
Discussion Required Readings
LinkedIn co-founder: These tweaks will make your job application stand out
(2020)
10 Ways to Use LinkedIn’s New Tools To Boost Your Outreach
(2020)
Four Tips to Network on LinkedIn
(2020)
LinkedIn’s Career Explorer helps you identify new kinds of jobs based on the skills you have (2020)
Module 2 Discussion Assignment
Discuss the following questions:
What are your thoughts about LinkedIn?
Do you believe it would be beneficial for your professional development to set up a profile? Explain why you feel this way.
What other networking organizations offer similar benefits that LinkedIn provides. Provide one example and describe it in full.
Discussion Assignment Expectations:
To receive full credit for the discussion, you must complete the following:
1. Enter a minimum of 3 quality posts: Your own initial/original post of 150 words or more and responses of at least 100 words to 2 classmates.
2. Cite at least one source in your initial post.
3. Provide a References section at the bottom of your original post in APA 7 style.
Grading Note:
At Trident University International, rubrics are used for grading. These rubrics specify the points available for each component of an assignment. Points are earned based on the level of the work submitted. The discussion rubric is used for this assignment.
Rubrics Module 2 – SLP
THE POWER OF SOCIAL MEDIA
Assignment Overview
The Power of Social Media and Marketing
Social media is a communication channel for organizations of all sizes. Many of us have personal social media pages that allow us to keep in touch with friends and family. Businesses use the medium differently.
SLP Required Readings
Pros and Cons of an Instagram Business Account
(2020)
5 Ways to Grow Your Business Through Blogging
(2020)
SLP Assignment
Begin by selecting a company and researching their social media pages such as Instagram, Facebook, Twitter, etc.
a. Start by using the attached
APA 7th template
for this assignment.
b. Provide in your introduction a brief overview of the social media companies that support your chosen organization.
c. Compare and contrast the similarities and differences in what these social media platforms provide for your selected company (Cite Sources and Support your Work).
d. Determine if these social media organizations provide a valuable service in helping your selected company enhance or improve its reputation, image, and overall consumer experience (Cite Sources and Support your Work).
e. Conclude with an opinion on how well your selected organization uses social media for advertising services, products, community partnerships and support.
SLP Expectations
1. The minimum length requirement for this Module Case Assignment is 2 full pages (excluding Title and Reference pages) to include 2 scholarly sources.
2. Provide an APA-formatted title page. Use the
APA 7th Assignment Template
.
3. Include an introduction, a body using 2 scholarly sources cited to support your work, and a conclusion that aligns with your purpose statement, summarizes each section, and then wraps up into a final thought.
4. Provide an APA7 formatted References Page (
See APA 7 References section
).
5. Upload your paper to the Case Dropbox before the assignment due date.
6. Proofread your work.
Also, see the guides below for APA and Student Support Services:
Student Support Resources
Trident APA LibGuides
Understanding Plagiarism
Grading Note:
At Trident University International, rubrics are used for grading. These rubrics specify the points available for each component of an assignment. Points are earned based on the level of the work submitted. The rubric in the SLP Dropbox is used for this SLP Assignment.