(Organizational Behavior)

  

The instructions are in the attached file.

Individual Assignment instructions

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Individual Assignment: This assignment is to help you to summarize the lessons for your future managerial jobs. After each group of chapters (Ch. 2 & 9), you shall write a short essay (i.e., action plans) about the main takeaways to be applied to your future (or current) managerial job. Your essay will be graded based on
following criteria.

1) Each assignment starts with answering this question: What kind of manager do I want to be? Then, you should create 2-3 practical ideas (i.e., action plans) based on some of the main OB concepts, topics or theories in the chapter. The rubric for this assignment is 1) be specific in terms of what you will do as a manager based on the takeaways, 2) clearly connected to main OB concepts or theories in the chapters, and 3) not copying the textbook or other sources (must be your own
action plans).

2) One paragraph should be enough for each idea (So, 2-3 paragraphs per assignment). You should submit your ideas within 2 days (by midnight) after we finish the second (last) chapter in the groups of chapters. Rubrics for Team Exercise and Individual Assignment
Team Exercise

0

3
4
5

No submission

No connection to what we learn without efforts.
Relevant to, but covers too little (not much effort)
Touches on most of key points

Individual Assignments

0

3
4
5

No submission/ Copying others’ work

No connection to main OB topics, concepts, or theories in the chapter.
Well linked to one of the main OB topics, concepts, or theories in the chapter.
Sounds specific as action plans

Rubrics for Exam Answers
Short-answer Q

0

50%
75%
100%

No submission

No connection to what we learn at all.
Touches on some main points without showing understanding
Puts key points with clear understanding

Essay or Case-study Q

0

50%
75%-83%
100%

No submission/ Copying others’ work

No connection to what we learn.
Touches on only some of the main points without clear understanding/
Simply summarizing the textbook or pp slides
Touches on most of main points with good understanding of them Learning Objectives

Describe the history of job design approaches

Understand how to increase the motivating potential of a job

Understand why goals should be SMART

Set SMART goals

Give performance feedback effectively

Describe individual, team, and organization based incentives that can be used to motivate the workforce

Chapter 6 Designing a Motivating Work Environment

Performance with Purpose: The
Case of PepsiCo
PepsiCo owns beverages such as Pepsi, Mountain Dew, Tropicana, and 7Up, as well as snacks such as Lays chips, Doritos, and Quaker.
Performance with Purpose (PwP) decision-making strategy and sustainability goals
Reduce greenhouse gas emissions across global value chain
Include PwP-related goals in performance reviews
Tie resource allocations to sustainability impact
Link major investments to PWP goals and objectives

Case Discussion Questions
How do you think PwP motivates employees at PepsiCo?
Explain the role of goals as a motivational tool. Are there mechanisms outside of goals and incentives that would make PwP motivate employees?
Would this be the type of company you would be interested in working for? Why or why not?

6.1. Intrinsic Motivation

Scientific Management and Job Specialization

5

Scientific Management

Based on ideas from Frederic Taylors 1911 book, Principles of Scientific Management

Job Specialization

Among the most influential books of the 20th century

Break down jobs into their simplest components

Assign tasks so each employee performs a select number of tasks in a repetitive manner

Alternatives to Job Specialization

Job Rotation

Job Enrichment

Job Enlargement

Moving employees from job to job at regular intervals

Allowing workers more control over how they perform tasks

Expanding the tasks performed by employees to add more variety

The Job Characteristics Model

High work
effectiveness
High growth
satisfaction
High general job
satisfaction
High intrinsic
work motivation
Outcomes

Knowledge of the
actual results of
the work activities
Experienced
responsibility for
outcomes of the
work
Experienced
meaningfulness of
work
Critical
psychological
state

Feedback from
job

Autonomy
Skill variety
Task identity
Task significance
Core
job
characteristics

Moderators
Knowledge and skill
Growth need strength
Context satisfaction

7

Empowerment

Structural Empowerment

Decision authority
Leadership styles
Organizational structure
Access to information
Organizational climate

Felt Empowerment

Meaningful work
Feeling confident about performing the job
Having discretion and autonomy at work
Ability to influence how the company operates

What is the difference between job enlargement and job enrichment? Which of these approaches is more useful in dealing with the boredom and monotony of job specialization?
Does a job with a high motivation potential motivate all employees? Under which conditions is the model less successful in motivating employees?
How would you increase the empowerment levels of employees?
Discussion

6.2. Goal Setting

SMART Goals

Give an example of a SMART goal.

11

S

Specific

M

Measurable

A

Aggressive

R

T

Realistic

Time-Bound

Why Do SMART Goals Motivate?

SMART Goals

Energize

Give Direction

Provide Challenge

Make You Think Outside the Box

When Are Goals More Effective?

Feedback

Ability

Goal Commitment

Management by Objectives

Use corporate strategy to set company wide goals

Determine team- and department-level goals

Collaboratively set individual-level goals that align with corporate strategy

Develop an action plan

Periodically review performance and revise goals

Give an example of a SMART goal.
If a manager tells you to sell as much as you can, is this goal likely to be effective? Why or why not?
How would you ensure that employees are committed to the goals set for them?
Discussion

Model for Motivation Enhancement
1. GOALS/EXPECTATIONS
Accepted
Challenging and specific
Feedback
2.
ABILITY
Aptitude
Training
Resources

4.
EQUITY
Social comparisons
Personal expectations

5.
SALIENCE
Personal needs
6.
TIMELINESS

EFFORT
(Desire and Commitment)
PERFORMANCE
3. OUTCOMES
(Rewards and Discipline)
SATISFACTION

Absenteeism
and Turnover

+

16

16

6.3. Providing Feedback

Performance Appraisal
Many companies have a formal, companywide process of providing feedback to employees.

Improving Individual Performance
Figure 9-1

19

Test Your Knowledge
True (A) or False (B)
The higher one gets in an organization the better the quality of their feedback is.
Feedback is so valuable, it is typically accepted and appreciated.
Feedback is too infrequent in organizations.
Feedback needs to be tailored to the recipient.
The managers expertise is irrelevant when giving feedback.

20

Tips for Giving Good Feedback
Focus feedback on performance, not personalities
Give specific feedback tied to observable behavior or measurable results
Channel feedback toward key result areas
Give feedback as soon as possible
Give positive feedback for improvement, not just final results
Base feedback on accurate and credible information
Pair feedback with clear expectations for improvement.

OB Toolbox
Conducting an Effective Performance Appraisal Meeting

Before the meeting

Ask the person to complete a self-appraisal

Complete the performance appraisal form

Avoid recency bias

Handle the logistics

During the meeting

Be sure to recognize effective performance

Do not start the meeting with a criticism

Give employees lots of opportunities to talk

Show empathy and support

Set goals and create an action plan

Bias in Performance Appraisals
Unfair Appraisal

Liking

Leniency

Stereotypes

Why Do Extrinsic Rewards Fail to Motivate?
Too much emphasis on monetary rewards
Rewards lack an appreciation effect
Extensive benefits become entitlements
Counterproductive behavior is rewarded
Too long a delay between performance and rewards
Too many one-size-fits-all rewards
Use of one-shot rewards with a short-lived motivational impact
Continued use of demotivating practices such as layoffs, across-the-board raises and cuts, and excessive executive compensation

6.4. Individual- vs. Team-based pay
When should team-based pay systems be used?

Individual- vs. Team-based pay
When should team-based pay systems be used?

How to Make Team-Based Pay Work
Prepare employees with interpersonal skills training.
Dont introduce team-pay until teams are running smoothly.
Blend individual and team incentives.
Start by rewarding teamwork behaviors and then evolve to incentives for team results.
Make sure each team member has a clear line of sight to key team results.

What are the advantages and disadvantages of bonuses compared to merit pay? Which one would you use if you were a manager at a company?
What are the advantages of using awards as opposed to cash as an incentive?
How effective are stock options in motivation employees? Why do companies offer them?
Discussion

Goal setting, Motivating Employees and Ethics
When goal accomplishment is rewarded, and when rewards are desirable, employees will have two basic options:
Work hard to reach goals
Cheat to reach goals

29

Many observers and employees are concerned about the spread between CEO pay and average employee pay. Is it ethical for CEOs to be paid so much more than other employees? Under which conditions would it be unethical?
Discussion

30

What are the motivational problems (and the causes) here?
What are the motivation theories applicable to the issues?
How to solve the problems?
Case Study (Perfect Pizzaria)

31

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It is writen in handwriting you need to write in word file.

need in 5hrs

MT132 : Linear Algebra

Tutor Marked Assignment

Cut-Off Date: November –, 2022 Total Marks: 40

Contents

Feedback form …………. 2
Question 1 …… 3
Question 2 …… 4
Question 3 …… 5
Question 4 …… 6

Plagiarism Warning:

As per AOU rules and regulations, all students are required to submit their own TMA work and avoid plagiarism. The AOU has implemented sophisticated techniques for plagiarism detection. You must provide all references in case you use and quote another person’s work in your TMA. You will be penalized for any act of plagiarism as per the AOU’s rules and regulations.

Declaration of No Plagiarism by Student (to be signed and submitted by students with TMA work):

I hereby declare that this submitted TMA work is a result of my own efforts and I have not plagiarized any other person’s work. I have provided all references of information that I have used and quoted in my TMA work.

Student Name : _____________________

Signature : _________________

Date : ___________

MT132 TMA Feedback Form

[A] Student Component

Student Name : ____________________

Student Number : ____________

Group Number : _______

[B] Tutor Component

Comments

Weight

Mark

Q_1

6

Q_2

8

Q_3

8

Q_4

8

30

General Comments:

Tutor name:

The TMA covers only chapters 1 and 2. It consists of four questions; you should give the details of your solutions and not just the final results.

Q1: [32 marks] Answer each of the following as True or False justifying your answers:

a) If and , then .
b) If , then there exists a 33 matrix such that .
c) The vector in is a linear combination of the vectors and
.

Q2:
[4+4 marks]

a) Find all values of
for which the linear system

Has:
i. No solution;
ii. a unique solution or
iii. has infinitely many solutions.
b) Solve the linear system .

Q3: [4+4 marks]

a) Let and .
i. Find, if it exists, .
ii. Find a matrix such that .
b) Let and . Find a matrix such that .

Q4: [4+4 marks]

a) Let be a set of vectors in and be a vector in . If possible, write as a linear combination of vectors in .
b) Let be a linearly independent set of vectors in. Determine whether is linearly independent.

MT132 Linear Algebra 2022-2023 / Fall
6

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